Contact
We're Here to Help
Thank you for visiting Saillong!
At Saillong, we aim to make your shopping experience simple and convenient. Whether you have questions about our products, need assistance with an order, or would like information about shipping and returns, we're happy to hear from you.
Our customer support team is available by email to assist with your inquiries.
Customer Support
Email: support@saillong.shop
Website: https://saillong.shop
For order-related inquiries, please include your order number (if available) and a brief description of your question so we can better assist you.
You can contact us regarding:
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Product information and compatibility
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Order status and shipping inquiries
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Returns, refunds, and exchanges
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Damaged, defective, or incorrect items
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General questions and feedback
Business Information
Brand Name: Saillong
Legal Business Name: Shenzhen Sulong Network Technology Co., Ltd.
Business Address:
2610F, Aoxinya Building, No. 2030 Caitian South Road, Futian District, Shenzhen, China 518000
Business Location: Shenzhen, China
Customer Service Email: support@saillong.shop
Official Website: https://saillong.shop
Returns & Order Assistance
If you need assistance with a return, refund, or order issue, please contact us at support@saillong.shop.
Before returning an item, please review our Return & Refund Policy for the applicable conditions and instructions. Do not send returned products to our business address unless our support team has confirmed the appropriate return destination.
We Value Your Feedback
Your questions and feedback are important to us. We appreciate the opportunity to assist you and improve your shopping experience.
Thank you for choosing Saillong!
The Saillong Team